Reference

How livepool888 Handles Your Personal Information

Your account data, payment records and browsing activity on livepool888 are handled with clear rules — what we collect, why we collect it, and who can see it.

Data collected only for account and payment purposesTouch 'n Go eWallet, Boost and GrabPay transaction records kept securelyNo data sold to third-party marketersYou can request access to your own dataContact our support team to update or remove your details

Explore the Lobby Read FAQ

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Security at the account level means layered controls — not just a password. We use SSL encryption across every page, and login sessions require verification before payment actions can proceed. Cookies on livepool888 record your session state and preferences so returning to the lobby feels immediate, whether you are on a phone or switching over to a browser tab on your laptop. We do not use cookies to build advertising profiles or pass your data to ad networks.

Cookie Use

We use session cookies to keep your account active while you browse. Preference cookies remember your lobby settings so you do not have to reconfigure each visit.

Data Retention

Account records are retained as long as your account is active and for a period afterward as required by our obligations. You can request deletion once your account is closed.

Account Security

Every login triggers a verification step. If our system flags a new device or unusual location, access is held until the session is confirmed through your registered contact.

Requesting Changes

To update your registered email, phone number or payment details linked to GrabPay or Boost, submit a request via live chat or the Help Centre form with your account ID.

What Information We Collect and Why

livepool888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with livepool888, we collect the information you provide directly — your name, email address, phone number and account credentials. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost or GrabPay, we log the transaction reference and amount to maintain

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accurate records and process your request correctly. We also collect technical data such as your device type, browser session and IP address. This helps us identify unusual login patterns and keep your account secure. We do not share your personal information with unrelated third parties, and
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we do not use your data to send unsolicited marketing from other brands. Your payment data tied to Touch 'n Go eWallet, Boost or GrabPay stays within our payment processing chain and is not exposed beyond what is needed to complete or verify a transaction. Access
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to our platform depends on local law and is available only where local law permits. If you are accessing from Kuantan or any other location in Malaysia, the same data rules apply to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is stored, want to request a copy of your account records, or need to update details tied to your Touch 'n Go eWallet or Boost payment profile, our support team handles privacy requests directly. We aim to respond to data requests within a reasonable timeframe and will confirm receipt when your message reaches us.

Live Chat Start a live chat session from inside your account dashboard for the fastest response to privacy and data questions.

Email Support Send your data access or deletion request by email. Include your registered account name so we can locate your records quickly.

Account Help Centre Log in and visit the Help Centre to find the privacy request form — no need to write from scratch, just fill in the fields.

Common Questions About Your Privacy on livepool888

Below are the questions we hear most often about how we manage personal data, what rights you have, and how to act on those rights. If your question is not here, reach out through live chat or the Help Centre.

We collect your name, email, phone number and account credentials at registration. We also collect device and session data when you log in to help identify unauthorised access attempts.

We do not sell or share your data with unrelated third parties. Payment processors handling Touch 'n Go eWallet, Boost or GrabPay transactions receive only what is needed to complete the transfer.

Submit a data access request through live chat or the Help Centre form with your account ID. We will confirm receipt and provide the information within a reasonable timeframe.

Yes. Once your account is closed, you can request deletion of personal records. Some transaction data may be retained as required by our operational obligations before full removal.

Cookies keep your session active and save lobby preferences between visits. We do not use cookies to build ad profiles or share your browsing data with advertising networks.

Log in and contact us via live chat or the Help Centre form. Include your account ID and the change you need — our team will verify your identity before making any update.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How livepool888 Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookie Use

Data Retention

Account Security

Requesting Changes

Contact Us About Your Data

Common Questions About Your Privacy on livepool888

01 What personal data does livepool888 collect when I register?

02 Does livepool888 share my data with other companies?

03 How can I access a copy of the data livepool888 holds on me?

04 Can I ask livepool888 to delete my account data?

05 What are cookies used for on livepool888?

06 How do I update my registered email or payment details?

Privacy Policy

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